CIS' Employee Assistance Program

Comprehensive Support for First Responders

CIS’ Comprehensive Employee Assistance Program Services

SUPPORT FOR FIRST RESPONDERS AND THEIR FAMILIES

First responders occupy a unique position in our communities, facing immense pressures that can take a toll on mental, emotional, and physical wellbeing. Recognizing these challenges, Canopy's offers a robust Employee Assistance Program (EAP) tailored specifically for public safety employees and their families, ensuring that those who dedicate their lives to serving others receive the support they deserve.

COMPREHENSIVE COUNSELING SERVICES

At the heart of Canopy’s offerings for first responders is access to counselors who specialize in working with first responders. A unique combination of experience and clinical expertise allows these mental health professionals to provide culturally competent care. Canopy EAP provides up to five free sessions (per incident), available in-person, over the phone, or virtually. Our counselors support first responders and their families, addressing a range of concerns such as depression, anxiety, relationships and family issues, traumatic events, stress management, alcohol or substance misuse, grief and loss, and burnout. This comprehensive support system is designed to offer immediate and impactful support, acknowledging the intense and often traumatic experiences that first responders face regularly.

RESOURCES FOR LIFE BEYOND WORK

Understanding that challenges at home can also impact professional life, Canopy extends its services to include assistance in finding childcare, adult care, and caregiving resources. This holistic approach ensures that first responders have support not only for themselves but also for their families, helping them manage their personal lives with as much care as they provide in their professional roles.

LEGAL AND FINANCIAL ASSISTANCE

Canopy recognizes the financial and legal complexities that can stress first responders. To address these, the program offers a free 30-minute legal consultation and a 25% discount on subsequent services. Additionally, unlimited financial coaching is available to help with spending habits, debt reduction, credit enhancement, savings strategies, and retirement planning. This support aims to provide first responders with peace of mind about their financial health, enabling them to focus more fully on their crucial work.

SPECIALIZED TOOLS AND SUPPORT

To further enhance available supports, Canopy provides a host of specialized tools and resources. This includes sessions with coaches for setting personal and professional goals, developing healthy habits, and personal development. Resources for pet parents, home ownership support, identity theft consultation, and discounts on wellness resources such as gym memberships are also part of the package. These tools are designed to support various aspects of a first responder's life, contributing to their overall wellbeing.

DIGITAL ACCESS FOR CONVENIENCE AND IMMEDIATE SUPPORT

Recognizing the need for accessible and immediate support, Canopy offers a robust digital platform through the Canopy EAP App. This platform allows first responders to access digital therapy and wellness tools directly from their devices, providing support wherever they are, whenever they need it. The member site, my.canopywell.com, further supplements this with a wealth of resources including videos, webinars, self-assessments, and online legal tools.

Through these tailored services, Canopy’s Public Safety EAP provides essential support for first responders, ensuring they have the resources to maintain their health, resilience, and readiness to face the demands of their critical roles in our communities.

HOW TO ACCESS

For more information, visit canopywell.com/Public-Safety

Public Safety Professionals and their families have 24/7 support at 800-433-2320. Call for free and confidential access.

To access services, visit my.canopywell.com and use “CIS” as the organization name when registering.

WELLNESS BEHIND THE BADGE WEBINAR

Missed the webinar? Watch the recording now!

The "Wellness Behind the Badge: Increasing Awareness and Utilization of Canopy's EAP Services" webinar, held on June 11, is now available for viewing. This session focused on supporting the mental and emotional well-being of public safety professionals by introducing specific EAP services designed for their unique stressors.

Presenters Anna Meiners and Sarah Shellabear covered topics such as dedicated public safety resources, specialized counseling networks, self-help tools, and suicide prevention. The webinar also included a dynamic Q&A session, offering deep insights into best practices for utilizing these essential resources.

Don't miss out on this invaluable information. Access the recording today and equip your team with the tools needed to enhance well-being within your organization.

WATCH NOW