1,744
new property/casualty claims were handled for the year — up 4% from last year. There were 136 new lawsuits filed and defended for our members and a total of 249 open litigated files with reserves in excess of $59.9 million
88%
litigation success rate with eight cases going to trial and seven won — three were law enforcement cases tried in State Court (one a wrongful death). Subrogation opportunities were pursued, and we recovered over $1.3 million from the responsible parties — reducing overall claim costs. $500,000 was recovered on a workers’ compensation death claim. 38 trials were scheduled for 2023.
6,598
individuals from 229 member organizations completed 24,810 courses during 2022 through the CIS Learning Center. This was an 11.2% increase from 2021 and a new record for a third consecutive year. CIS’ Learning Center partnered with SAIF, OR-OSHA and others adding 133 online courses on: safety requirements; public safety; risk management; health and wellness; and diversity, equity, and inclusion.
476
members and agents attended the CIS 21st Annual Conference either in person or online and received an average rating of 4.65 stars (out of 5) with 70.1% of attendees rating the event as Excellent. The virtual conference platform and mobile app had a combined total of 1,133 logins.
24,000
individuals across Oregon enrolled in CIS Benefits coverage. CIS Benefits staff responded to 672 phone calls and 90% of member-employees completed the open enrollment process. Staff hosted 15 virtual open enrollment meetings and conducted 37 in person. BeyondWell program access increased to 3,191 active users compared to 1,824 last year. 426 employees engaged in Hinge Health, our new virtual physical therapy program.
184
calls to CIS' workers’ compensation nurse-treatment hotline, Rapid Care, resulted in a claim. 37 members used the resource. This program is an important service to members to help reduce the burden of 801 paperwork and professionally encounter employees with work-related injury incidents.
Click on the graph to expand and view the values for each category.